Help and refunds

Ask Ali for help

For missing files, access trouble or questions about the kit, contact Ali El Bourdany, Dorm Chef’s seller in Egypt

Write to thatdormchef@gmail.com

Include your order reference, the email used at checkout and a short description of the issue Do not send full card details or passwords Check your purchase status before trying to pay again

Case-by-case refunds

Dorm Chef reviews refund requests case by case We consider the circumstances of each request, including access problems, file faults and whether the product matches its description A request is not automatically approved

Send your request to the email above so Ali can review it If a refund is approved, it is processed through Whop No fixed refund or response-time guarantee is offered

Payment problems

For an unrecognized charge or a payment-processing issue, contact Whop directly

Whop payment support: support@whop.com

Read Whop’s Buyer Terms

Your consumer rights

This case-by-case policy does not limit mandatory consumer rights, including any applicable rights for faulty or misdescribed digital content or cancellation rights Your bank or card-issuer rights are not removed